PRODUCT MAINTENANCE AND SUPPORT

For most product owners, the day their product is actually released into the market is the end of product development activity. But the fact is that product release isn’t the end. it’s usually the start of a long maintenance and upgrade cycle.

Once a product is out in the market, owners need to begin thinking how to incorporate the feedback that they have received into the next version of the product, to improve usability, user-friendliness, features and overall value.

A significant investment needs to be made to maintain multiple versions of an old code-base, many times on legacy technology platform to support existing clients until they can be persuaded to migrate to newer versions of the product.

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Software Product Maintenance & Support Services

Brainsmiths Labs perceives new software release as the start of product maintenance and upgrade cycle to ensure its dynamicity to competitive market. We enhance the value of your existing product with dedicated support and maintenance services. Our comprehensive range of services are aimed to ensure timely response to run-time issues and guaranteed high-quality service levels.

Team at Brainsmiths Labs assures to give you long-term support for off & on-site maintenance services including but not limited to resolving issues, errors in design or implementation, enhancement of functionality and migration process for new releases, bug tracking and fixing. With an assured timely response and guaranteed service levels, we provide clients with enhanced flexibility in addressing special software maintenance and support needs.

OUR PROPOSITION

  • Operational Efficiency
  • Product Enhancement
  • Implementation of New Product Features
  • Business and IT Alignment
  • Boost Product Performance

Our Capabilities

Enabling businesses to deliver next generation products with product maintenance process

Re-engineering and Porting

Re-engineering from scratch is the most viable option of maintenance support to revise the product that has served well over the years but has become obsolete now. Legacy systems with high dependency on products find it difficult to migrate to new technology platforms. Brainsmiths Labs re-engineering services aims to transform the outdated software to make it resourceful and address a revolutionary shift in the workforce.

Product Enhancement

Brainsmiths Labs offers product enhancement services for upgrading applications and databases of the existing legacy systems to leverage the benefits of emerging technologies. We help enterprises to address major challenges of legacy system such as high maintenance costs and technology limitations. Our experts modernize your products and legacy systems with enhanced features to survive in this highly competitive market.

Localization and Globalization

Brainsmiths Labs helps enterprises in development of globally recognized products through specialized localization and globalization services. Our professionals take over the responsibility for documents, software and website localization. All our globalization services are subjected to functional and visual testing by native expert speakers to ensure linguistic and technical accuracy.

Application Support

Enterprises are focusing on application support and maintenance services to drive business growth in an uninterrupted manner. Brainsmiths Labs technical experts manage enterprise applications with support for end user, application configuration, testing, patch maintenance or backups. We continuously monitor your application for performance, errors & bugs and provide extended support to ensure its long term usability.

Area of Focus

Choose from different Product Maintenance approaches based on your requirements


System Software


Application Software


Internet based Products


Tools and Lifecycle Products

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